Introduction
Welcome to Urbi Kore Inc. (“Urbi Kore”). Protecting your privacy is at the core of our business. In this Privacy Policy, we describe how we collect, use, disclose, and protect the personal information of our users in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA) of Alberta.
Scope of This Policy
This policy applies to all personal information collected by Urbi Kore through our Website, App, and any other means. It covers our practices regarding users, subscribers, and participants in our services across Canada.
Information Collection
Urbi Kore collects personal information to provide and enhance our services, including:
- Identification and contact information (e.g., name, email address, phone number).
- Financial information for transaction processing.
- User preferences and feedback to improve our offerings.
- Information collected through automated means, such as cookies and analytics tools.
We collect your information for purposes including:
- Delivering and improving our services.
- Processing transactions and maintaining accounts.
- Customer service and communication.
- Compliance with legal obligations.
- Marketing and promotions, with your consent.
Consent for the collection, use, and disclosure of personal information is obtained explicitly or impliedly at the time of collection, except as permitted or required by law. Users may withdraw their consent at any time, subject to legal or contractual restrictions.
Third-Party Disclosure
We may disclose your information to third-party service providers for business operations, subject to stringent privacy standards. Personal information may also be disclosed as required by law or in the context of a corporate transaction, with appropriate safeguards.
International Data Transfer
Personal information may be processed and stored outside of Canada. We ensure that international transfers comply with Canadian privacy laws by requiring that foreign service providers meet equivalent privacy standards.
Data Security and Retention
We implement robust security measures to protect personal information from unauthorized access, loss, or alteration. Personal information is retained only as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.
Rights of Access and Correction
You have the right to access, correct, and update your personal information in our custody. Requests for access or correction can be made through the contact details provided below.
Updates to This Policy
We may update this policy to reflect changes in our practices or legal obligations. Notice of changes will be communicated through our website or directly to our users.
Contact Information
For questions, access requests, or concerns about our privacy practices, please contact:
Urbi Kore Inc.
Attn: Privacy Compliance Officer
privacy@myurbi.co
